li788 — Frequently Asked Questions
li788 FAQ — All your questions answered here
We have detailed answers covering withdrawals, VIP benefits, KYC verification, and the welcome bonus, so you can quickly find what you need.
Whether you're playing at li788 for the first time or you're a long-time player, questions about managing your money, keeping your account secure, and claiming bonuses can come up. This FAQ page covers over 20 questions across four key areas — withdrawals, VIP level-ups, KYC documents, and welcome bonus — answered clearly in English. If you can't find what you're looking for, contact our 24/7 Live Chat support directly.
Withdrawal Questions
At li788, withdrawal requests are normally processed within 1 hour. Occasionally there may be a short delay due to a KYC check or a single-transaction withdrawal limit. If your withdrawal is pending, contact our support team via Live Chat and provide your order reference number.
The minimum withdrawal amount at li788 is 30,000 Ks. Requests below this amount may be rejected, so please check your account balance before making a withdrawal.
Yes. li788's payment service operates 24/7, processing withdrawals within 1 hour any time of day — including late nights and public holidays. Please note that all transactions run on MMT (UTC+6:30).
Yes, but you can only withdraw after the bonus wagering requirement is met. For the welcome bonus, you must wager 15 times the bonus amount. Once the wagering is complete, there are no further restrictions and you can withdraw using the usual methods.
li788 supports four mobile wallets for withdrawals: KBZPay, Wave Money, AYA Pay, and CB Pay. As a general policy, withdrawals must use the same method as your deposit, so keep a note of which app you deposited with.
VIP Benefits
li788's VIP program has three tiers: Bronze, Silver, and Gold. Tier upgrades are based on a player's betting activity and consistency. Rather than a fixed turnover threshold, the VIP support team will notify you directly when you qualify for an upgrade during your regular play.
Weekly cashback is a service that returns a set percentage of your losses each week. Typically, eligible bets for the week are tallied after the week ends and the cashback amount is credited to your account around the following Monday. Unlike bonus funds, VIP terms may allow you to withdraw it without any wagering requirement — but check the exact conditions for your tier with the support team.
li788 VIP cashback rates are: Bronze: up to 0.4% cashback per week, Silver: up to 0.8% cashback per week, Gold: up to 1.2% cashback per week. The cashback amount varies based on your valid bet volume for the week, so the more consistently you play, the more you stand to receive.
Gold VIP players receive a weekly cashback rate of up to 1.2%, along with priority Live Chat support, faster deposit and withdrawal processing, and early access to exclusive VIP promotions. The full list of perks will be sent to you by the VIP support team once you reach that tier.
If there is a prolonged period of low activity, your tier may come up for review. However, because li788 values loyal players, the VIP support team will notify you in advance before any downgrade takes effect. You can also consult your VIP account manager for advice on maintaining your tier.
Identity Verification
li788 accepts an NRC (National Registration Card) or Passport for KYC verification. Take clear photos of both the front and back of your card or passport and upload them. The images must be well-lit and unobstructed, with your photo and personal details fully readable.
If your verification is rejected, read the rejection reason carefully — if the image is unclear, resubmit with a better photo; if the document type is wrong, resubmit with the correct one. If you need further help, contact our support team via Live Chat — we're available 24/7.
You can play without completing KYC when you first open an account. However, it will be required when you make a withdrawal, so completing KYC before your first withdrawal will speed up the process. Verification may also be required for large deposit or withdrawal amounts.
li788 protects players' personal data with SSL encryption. KYC documents are stored securely on compliant servers in accordance with the law and are never shared with third parties without player consent. Read the full privacy policy on the Privacy Policy page.
KYC verification is a platform-wide security measure that protects your account from misuse by third parties and financial fraud. You can continue playing without it, but KYC is required before you can make a withdrawal — this step is in place to protect your funds.
Welcome Bonus
li788's welcome bonus gives you up to 200% on your first deposit — deposit 100,000 Ks and get 200,000 Ks bonus, giving you a balance of 300,000 Ks. The maximum bonus is 200,000 Ks, and it is credited automatically at the time of your first deposit, so no code is needed.
The wagering requirement is bonus amount × 15. For example — if you deposit 20,000 Ks, you receive a 40,000 Ks bonus and your balance becomes 60,000 Ks, giving a wagering requirement of 40,000 Ks × 15 = 600,000 Ks. If you deposit 220,000 Ks, you receive the maximum 200,000 Ks bonus and your balance becomes 420,000 Ks, giving a wagering requirement of 200,000 Ks × 15 = 3,000,000 Ks.
Yes. Bonuses generally have a set time limit, and the bonus can expire within that period whether or not wagering is complete. Check the li788 terms before claiming a bonus, or ask the support team, to find out how many days you have to meet the wagering requirement. It is best to start playing as soon as possible after claiming a bonus.
With the li788 Referral Program, you receive 10% of your referred friend's first deposit as a bonus (up to a maximum of 30,000 Ks per person). On top of that, you will continue to earn 0.2% of your referred friends' valid bets as weekly commission, so the more your network grows, the more commission you can earn.
li788 generally allows wagering across all game types, but the wagering contribution rate may differ for certain table games such as Baccarat and Roulette, and some live casino games. After claiming a bonus, check the li788 Casino page or contact the support team to see the contribution rate for each game.
Two examples — (1) Deposit 20,000 Ks, receive a 40,000 Ks bonus, total balance 60,000 Ks, wagering requirement 40,000 Ks × 15 = 600,000 Ks. (2) Deposit 220,000 Ks, receive the maximum 200,000 Ks bonus, balance 420,000 Ks, wagering requirement 200,000 Ks × 15 = 3,000,000 Ks.
Ask the support team directly
If you cannot find an answer to your question in the FAQ above, li788's support team is available in Myanmar language via 24/7 Live Chat. You can also reach us by email.
Live Chat — 24/7 in Myanmar language